Most racket-sport clubs run on a spreadsheet.
The job is huge — bookings, tournaments, members, coaches, accounts, weather, events — and the tools available are either built for huge gym chains or for nobody in particular. We wanted a piece of software that fits a club the way a club actually works.
The other thing: clubs care about their members in a way that doesn't fit a generic CRM. Members aren't leads. They're the point. Software that treats them as data is software the front desk quietly stops using after a month.