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You need an owner / admin role. Member-level accounts can't export the full roster.
Migration guide · ClubSpark
Thinking of leaving ClubSpark?
Export your members from the ClubSpark admin, drop the file into Freyaa, and your club is live on a flat-fee platform by the end of the working day. Most well-named columns are auto-mapped; anything we don't recognise is flagged before you import.
The honest numbers
What 'painless' actually looks like.
0 hrs
Typical time from ClubSpark export to live on Freyaa.
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Average member-row count in our last ten migrations.
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Concierge turnaround on Pro and Enterprise.
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Of those clubs that rolled back to their old tool.
Worth switching?
Predictable flat pricing, no per-booking transaction take.
ClubSpark adds a platform charge on top of Stripe on paid bookings. Freyaa is a flat £49/month on the Growth tier and zero transaction take, so the maths gets predictable. Use the savings calculator on the homepage for your specific numbers.
Want the exact number for your club? Use the savings calculator →
Step by step
How the switch from ClubSpark actually goes.
Four steps. Most owners do this themselves in under an hour. Skip step three if you'd rather we handle the export — Pro / Enterprise gets it free during the trial.
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Open the Membership module
In the admin sidebar, choose Membership. Either pick a specific package or open "View all members" — both can be exported.
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Select members and export CSV
Tick the box at the top of the list (next to the First Name column header) to select everyone, then click the three-dot "more" menu and choose Export CSV. ClubSpark generates the file with all the contact + address fields attached.
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Drop the CSV into Freyaa
In Freyaa, go to Members → Import. Drop the file or paste it in. The wizard tells you how many columns it auto-mapped and lists anything it didn't recognise — you can ignore those or send the column name to us so we add it.
What lands in Freya
The honest list.
Some things port across cleanly. Others — past bookings, mid-flight tournaments — are easier to leave behind. Here's exactly what comes from ClubSpark.
Member contact details
Email, name, phone, address
Member numbers
Carried over so renewal letters still match
Membership categories → Freyaa tiers
Matched by name; create any missing tiers first to control the mapping
Date of birth / joined date
Anything ClubSpark stores in the standard fields
Past bookings
Usually skipped — most clubs leave these on ClubSpark
Stripe customer history
On Enterprise we can re-attach members' Stripe customer IDs so cards on file still work
Ready to make the switch?
Stuck on the export step? Email hello@freyaa.club with your ClubSpark site URL and we'll walk you through it — or we'll do the whole migration for you on Pro / Enterprise during the trial.